Privacy Policy

Wolfe & Associates, Property Services Privacy Policy

Introduction

Ronald L. Wolfe & Associates, Inc., doing business as Wolfe & Associates, Property Services (“Wolfe,” the “Company,” “we,” or “us”) recognizes the importance of protecting the privacy of information collected in the course of business about our customers, prospective customers, and website visitors. You can be assured that safeguarding your Personally Identifiable Information is important to us.

This Privacy Policy identifies how we will collect, process, and use any personal information you provide us, such as your name, email address, physical address, or phone number. By using our website, https://www.rlwa.com , or by providing your Personally Identifiable Information to the Company in any format, you accept and consent to the practices described in this Privacy Policy.

Our website is not directed to children. If you become aware that a child (based on the jurisdiction where the child lives, which in the United States means someone under the age of 13) has provided us with Personally Identifiable Information without parental consent, contact us at the location identified below in the Contact Us section.

What Personally Identifiable Information Does the Company Collect?

We collect Personally Identifiable Information that you enter on our website or otherwise volunteer to us when you contact us to, among other things, request information, apply for employment, or obtain any other service from the Company.

For purposes of this Privacy Policy, “Personally Identifiable Information” means information (whether stored electronically or in paper-based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession). The Company collects only the following categories of Personally Identifiable Information:

Name, date of birth, addresses, email, and phone numbers
Social security number
Certain financial information
For employees and prospective employees, CV, resume, employment history, educational background, grades, scores, etc.

Why We Collect Your Information

We may collect your Personally Identifiable Information for any of the following purposes:

To provide you with the information or services that you request from us
To carry out our obligations arising from any contracts entered into between you and us, or between you and any of our affiliates
To identify and communicate with you
To assess creditworthiness and eligibility for tenancy
To process payments
To notify you about changes to our services
To perform data analytics
To enable us to respond to emergency situations
To ensure the orderly management of the rental and commercial properties entrusted to our care
To comply with relevant laws and regulations
To communicate information that we believe will be interest of to you

Sharing Your Information

We may share Personally Identifiable Information of existing or prospective customers with third parties in order to verify credit or collect debts. We may share contact information such as addresses, phone numbers, and email addresses of existing or prospective customers with other existing or prospective customers that are or were renting property together through the Company. We may share Personally Identifiable Information of existing or prospective customers with our property management software service providers, such as AppFolio, in order to facilitate such customers’ payments, maintenance requests, and other communications or transactions. You can learn more about how AppFolio may use your data by visiting their website at https://www.appfolio.com/privacy. We may share Personally Identifiable Information of our website’s visitors with third parties, such as Google, in order to perform data analytics. You can learn more about how Google may use your data by visiting their website at https://policies.google.com/technologies/partner-sites.

How We Protect Your Information

We use reasonable and appropriate measures to protect your Personally Identifiable Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing undertaken and the nature of the Personally Identifiable Information we collect.

We will keep your Personally Identifiable Information for as long as we need it, or as otherwise prescribed by law, for the purposes set out above. This period will vary depending on your interactions with us. We may also keep a record of correspondence with you for as long as is necessary to allow us to address legal claims.

“Do Not Track” Signals

Some browsers may enable you to turn on or off a so-called “Do Not Track” signal. Because there is no industry consensus on what these signals should mean and how they should operate, we do not look for or respond to “Do Not Track” signals.

Access to Your Personal Information

You may request access to your Personally Identifiable Information by contacting our Customer Service Manager.

Any request that you make should be sufficiently detailed so that we may properly respond to your request. When you make a request, we will insist upon verification of your identity, either by photograph or signature.

If you believe that any of the information that we have collected about you is inaccurate or incomplete you have the right to ask us to change it. If you feel that we have not dealt with your request to your satisfaction, you are free to file a complaint with our office.

Changes to Privacy Policy

We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Privacy Policy when you visit our website to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered website visitors information on material changes to this Privacy Policy.

Changes In Corporate Structure

In developing our business, we may engage in the sale of certain assets and the company itself (or parts of it) may be sold, merged or otherwise transferred. When such transactions and changes in ownership occur, user information, whether personally identifiable or otherwise, may constitute one of the transferred assets. We will notify affected users in accordance with the procedure for changing this Privacy Policy described above.

Conditions of Use

If you choose to visit our website, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws of the State of California. If you have any concern about privacy at our website, please contact us with a thorough description and we will try to resolve it.

Privacy Inquiries & Complaints

To request access to your personal information, to register a privacy related complaint, or if you should have any questions regarding our Privacy Policy or practices, please contact our Customer Service Manager in writing or by phone:

Wolfe & Associates

173 Chapel Street

Santa Barbara, CA 93111

805.964.6770

Mail@rlwa.com

If a complaint proves to be justified, we will take immediate and appropriate action.

Effective Date and Future Updates

This Privacy Policy is effective as of April 20, 2020. Any future updates to this Privacy Policy will be available via the Company’s website at https://www.rlwa.com.

Contact Us

(805) 964-6770

mail@rlwa.com